Privacy Policy

Effective Date: 26/02/2026

Business: VAN DYK MEDIA

Legal Form: Sole Proprietor

Location: North West Province, Republic of South Africa

1. Introduction

This Privacy Policy explains how VAN DYK MEDIA collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

2. Information We Collect

We may collect the following information:

  • Name and surname
  • Email address
  • Phone number
  • Business information
  • Billing details
  • Login credentials provided for service delivery
  • Website and advertising data necessary to perform services

3. How Information Is Collected

  • When you purchase a service or product
  • When you complete a contact form
  • When you provide account access for service delivery
  • Through cookies and website analytics tools

4. Purpose of Collection

Personal information is collected for the following purposes:

  • Providing agreed services
  • Communicating regarding projects
  • Processing payments
  • Improving website functionality
  • Complying with legal obligations

5. Lawful Basis for Processing

Information is processed on the basis of:

  • Contractual necessity
  • Consent where required
  • Legal obligations
  • Legitimate business interests

6. Sharing of Information

We do not sell personal information.

Information may be shared with:

  • Payment processors
  • Advertising platforms such as Google
  • Website hosting providers
  • Service providers necessary to deliver contracted services

7. Data Security

Reasonable technical and organisational measures are implemented to protect personal information against loss, misuse, unauthorised access, disclosure, or alteration.

8. Data Retention

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

9. Client Account Access

Where administrative access to client platforms is provided:

  • Access is used solely for service delivery
  • Access is not shared beyond what is necessary
  • Client is responsible for removing access upon project completion

10. Cookies

This website may use cookies to improve user experience and analyse website traffic. By using this website, you consent to the use of cookies.

11. Your Rights Under POPIA

You have the right to:

  • Access personal information held about you
  • Request correction of inaccurate information
  • Request deletion where legally permissible
  • Object to processing in certain circumstances
  • Lodge a complaint with the Information Regulator of South Africa

12. Information Regulator

Complaints may be directed to the Information Regulator (South Africa).

13. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

14. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on this page.

15. Contact

For privacy-related enquiries, please contact:

Email: [email protected]